State Institute for Drug Control

Instruction for successful delivery of e-mail messages to SUKL
Please note:
Due to potential problems with Internet communication, which are out of SUKL's control, in rare cases your e-mail message may not be delivered to the intended addressees in SUKL. Therefore, when communicating by e-mail you are advised to bear in mind the following recommendations:

• Always take into account that the e-mail you have sent might have been lost on its way through the internet.
• Whenever you send an important message tick in your mail client confirmation of delivery, if available.
• SUKL staff will acknowledge receipt of your message by return mail, if requested.
• Delivery of highly important messages may be verified by a phone enquiry.
• In the case of e-mail failure you can, depending on urgency of your message, use our permanent fax service and telephone contact during office hours or common postal service or SUKL mailroom.