The Institute provides either oral or written scientific advice.
In case of oral consultation the applicant is bound to take minutes. These minutes are sent within 5 days to the consultant. The consultant reviews the minutes and sends the final version to the applicant within 5 days as of delivery of payment receipt.
The minutes are understood as a discussed planning conception. The deadlines for minutes elaboration might be agreed otherwise.
In case the consultant does not receive the minutes draft within the set deadline, he/she briefly summarizes the information provided to the applicant and the case is concluded as an advice without SUKL opinion.